FAQs
1
What is the standard of package?
Export standard package or special package according to customer requirement.
2
Do you accept Customization business?
Yes, we supply the customization.
3
What kind of certificate you have ?
We have ISO9001, ISO14001,PED,SGS
4
What is your payment term?
TT, LC, CAD , Paypal, Western Union etc
5
What is your Transportation?
By sea, By air, By courier, By truck, By train etc
6
Which mode of transportation is the most economical to our country?
For the large qty, ship by sea is the most economical way.
7
When can i get your reply after I send you an Inquiry?
We will reply you within 24 hours( including holidays) once we receive your inquiry.
8
Do your company have any After-sales service?
Yes, we supply the Perfect after-sales service, you can contact our after-sales staff at any time.
9
Can I get samples from your factory?
Yes, sample is free, but the express charge is yours.
10
If products have some quality problem, how would you deal with?
We will responsible for all the quality problems.
11
What’s the delivery time ?
Accordingly to the shipping ways:
If ship by sea, it will need about 20-50 days according to your destination port.
If ship by air, it will need about 1-10 days according to your destination airport.
If ship by courier, it will need about 7-15 days according to your address.
We have over 16 years export experience and ensure the whole smoothly process for the Customer. We support the quality test report and third party inspection.
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Contact Us
Contact person: Rebecca Chiu
Tel: +86 13383116640
WhatsApp/Wechat/: +86 13383116640
viber/Skype: +86 13383116640
E-mail: Marketing@huataogroup.com
Add: No. 298 Zhonghua North Street, Xinhua District, Shijiazhuang City, Hebei, China.